Terms and Conditions

These Terms and Conditions govern your use of the CareObserver.co.uk website (“www.careobserver.co.uk”) and the services provided by Care Observer (“Care Observer,” “we,” “us,” or “our”). By accessing or using our www.careobserver.co.uk, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our Website.

  1. Use of Website

1.1. You must be at least 18 years old to use our Website or the services offered by CareObserver.co.uk

1.2. You agree to use our Website and services only for lawful purposes and in a manner consistent with all applicable laws and regulations.

1.3. You agree not to use our Website or services for any unlawful, fraudulent, or unauthorized purpose, including but not limited to spamming, transmitting viruses, or engaging in any other form of malicious activity.

  1. User Accounts

2.1. In order to access certain features of our Website and services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2. You agree to provide accurate, current, and complete information when creating your user account and to update your information as necessary to keep it accurate, current, and complete.

2.3. CareObserver.co.uk reserves the right to suspend or terminate your account and refuse any and all current or future use of our Website and services if we suspect that you have provided inaccurate, misleading, or fraudulent information.

  1. Listings and Reviews

3.1. CareObserver provides a platform for users to find and review home care providers. While we strive to ensure the accuracy and reliability of the information provided on our Website, we do not endorse or guarantee the quality, reliability, or suitability of any home care provider listed on our platform.

3.2. Users are solely responsible for conducting their own research and due diligence before engaging the services of any home care provider listed on our Website.

3.3. Users may submit reviews and ratings of home care providers based on their personal experiences. All reviews and ratings must be honest, accurate, and respectful. CareObserver reserves the right to remove any reviews that violate these principles or our community guidelines.

  1. Limitation of Liability

4.1. CareObserver.co.uk makes no warranties or representations about the accuracy, reliability, completeness, or timeliness of the information provided on our Website.

4.2. In no event shall CareObserver be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or services, whether based on warranty, contract, tort (including negligence), or any other legal theory.

  1. Modifications to Terms and Conditions

5.1. CareObserver.co.uk reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our Website.

5.2. Your continued use of our Website or services after any such modifications constitutes your acceptance of the revised Terms and Conditions.

  1. Governing Law

6.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

6.2. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns about these Terms and Conditions, please contact us at contact@careobserver.co.uk

Last updated: 28 February 2024